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Lack of reviews is making your business look like a not so serious business?
Negative reviews are driving your customers away?
You’re struggling to get positive reviews despite excellent service?
Competitors with better reputations are stealing your customers?
You are listed way below in the Google Search result?
You’re not alone. Studies show that 76% of consumers read online reviews when searching for local businesses (BrightLocal).
Products or services with at least 5 reviews are 270% more likely to be purchased (Spiegel Research Center).
Furthermore, 57% of consumers will only consider businesses with a 4-star rating or above (Forbes).
Your online reputation is more than just a few stars—it’s the foundation of trust and credibility for your business.
But there’s good news: we have the solution to help you turn your reputation into a powerful marketing tool.
Our system takes the hassle out of managing your online reputation. We manage all for you!
Here’s how:
1. Automated Review Requests: After every service completed, we send a friendly request for feedback.
-Happy customers? They’re guided to leave a glowing review on your google business page.
-Unhappy customers? They’re directed to a private form so you can resolve issues before they escalate.
2. Follow-Up to Maximize Responses: We don’t stop after one request! Our system sends gentle reminders to customers who haven’t responded yet, ensuring a maximum number of customer give feedback.
3. Professional Response to Negative Reviews: Turn critics into advocates. We help you respond to negative feedback professionally, building trust and showing potential customers you care.
4. Showcase Positive Reviews: We highlight your best reviews on your website and social media, enhancing your visibility and attracting more customers.
5. After the review, we go further and ask for referrals to make you more customers. If you want.
✅ Doubling their positive reviews effortlessly.
✅ Attracting more customers with a trustworthy online presence.
✅ Managing and improving their reputation—all on autopilot
Businesses with more than 82 reviews earn 54% more revenue than the average (Womply).
88% of consumers trust online reviews as much as personal recommendations (BrightLocal).
91% of consumers consult reviews before deciding to visit a business (BrightLocal).
Businesses that reply to at least 25% of their reviews earn 35% more revenue (Womply).
Customers are 31% more likely to spend more on businesses with excellent reviews (Podium).
Reviews are your most powerful marketing tool—don’t leave them to chance.
Generate more reviews from your location, website, conversations, and closed invoices
Search Engines favor businesses with a steady flow of positive reviews. Leapfrog your competitors as your reviews grow
Search Engines also favor businesses that reply to reviews because it's a strong indicator of an engaged business. Automate replies with AI
Automatically display your awesome reviews on your website with our fully customizable Website Review Widget
Automagically turn your best reviews into pre-scheduled Social Media posts to showcase more social roof
Ensure your business is found across the internet's top directories, and manage your critical info at scale
In addition to managing your reputation, we’ll also set up your business with Yext Listing, a powerful tool for local businesses.
What is Yext Listing? Yext Listing ensures your business information—like name, address, phone number, and hours—is consistent and accurate across 200+ online directories, maps, and platforms, including Google, Yelp, Facebook, and more.
Boost Credibility: A consistent online presence builds trust with customers and search engines.
Higher Local Search Rankings: Accurate listings improve your visibility on search engines, driving more traffic to your website.
More Customer Trust: 76% of consumers lose trust in a business when its online information is incorrect (Yext).
Improved Customer Experience: Ensure customers always have the correct information to find and contact you easily.
With this bonus, we’ll take care of setting up your Yext Listing, so your business shines wherever your customers are searching!
Use our free mobile app for:
Instant Review Monitoring – Track and respond to customer reviews in real time to maintain a strong online reputation.
Automated Review Requests – Send follow-up messages to satisfied clients, encouraging positive reviews effortlessly.
24/7 Reputation Control – Manage feedback, address concerns, and improve ratings anytime, anywhere from your mobile device.
At Biz Connect, we handle 4 key tasks for you:
✅ Automating Review Requests – We send timely follow-ups to encourage customer feedback.
✅ Managing Your Reviews – We respond to all reviews professionally on your behalf.
✅ Highlighting Positive Feedback – We showcase your best reviews to enhance your reputation.
✅ Yext Listing – We make sure that your business info is correctly listed in all the major online directories, including Google, Yelp, Bing, Facebook, and over 70 other platforms. This ensures consistency, improves local SEO, and helps more customers find your business easily.
After each customer purchase, our system automatically triggers a review request sequence, sending SMS messages and emails over seven days to encourage Google reviews.
For 1-3 star reviews, we guide customers to share their concerns privately via email so you can address issues directly before a public complaint.
For 4-5 star reviews, we direct customers straight to Google, helping you build a strong, positive online presence.
As a free bonus for subscribers, we provide point-of-sale QR code plaques and cards, allowing your staff to request reviews in person. But since most staff may hesitate to ask, our automated system ensures you collect as many reviews as possible—boosting your Google Business Profile effortlessly.
After a 30-minute onboarding process, you should start receiving new reviews within 24-48 hours. During setup, we connect to your Google Business Profile, social media, and CRM. After that, everything runs automatically— almost no manual work required anymore!
Reviews are requested, responded to, and reposted seamlessly.
There’s no limit to the number of reviews you can collect. Some businesses can get thousands of positive reviews using this system!
Your review volume depends on factors like customer traffic, industry type, and overall customer experience.
You can try our service free for 14 days—so you get new reviews before paying a dime! After the trial, it’s just $197 per month for ongoing automated review collection and Yext listing. With our other bonuses if you need them
✔ No long-term contracts
✔ Easy to start, easy to cancel
We manage negative reviews in three steps:
1️⃣ Reporting Unfair Reviews – If a review is unjustified or violates Google’s policies, we request removal.
2️⃣ Professional Responses – We craft polite, thoughtful replies that show potential customers you care about service quality.
3️⃣ Boosting Positive Reviews – We help flood your profile with genuine, fresh, positive reviews from happy customers to offset any negative ones.
To minimize future negative reviews, we screen customer feedback:
✔ 1-3 star ratings are directed to a private form for you to resolve concerns before they become public.
✔ 4-5 star ratings go straight to Google to strengthen your reputation.
To rank higher and attract more customers, follow these steps:
📌 Keep Your Business Info Accurate – Ensure your name, address, and phone number (NAP) are up to date.
📌 Use Keywords in Your Business Description – Include relevant search terms related to your services and location
📌 Add High-Quality Photos – Showcase your storefront, products, or team to engage visitors.
📌 Encourage & Respond to Reviews – Thank customers for positive reviews and professionally address concerns.
📌 Post Regular Updates – Announce promotions, new services, or events to keep your profile active.
📌 Track Performance with GBP Insights – Use analytics to improve visibility and engagement.
Google uses several factors to rank businesses in local search results:
🔹Relevance – Your business should match what users are searching for. Keep your description and categories optimized.
🔹 Proximity – Google prioritizes businesses close to the searcher’s location, so ensure your address is correct.
🔹 Prominence – Businesses with strong online and offline presence rank higher. This includes backlinks, citations, and media mentions.
🔹 Customer Reviews & Ratings – Frequent, high-quality reviews significantly impact ranking.
🔹 Google Business Profile Optimization – Keep your profile complete with detailed information, fresh photos, and consistent updates.
🔹 Local Keywords – Use geo-specific keywords in your profile and website.
🔹 Correct Category Selection – Choose the most relevant primary and secondary categories for your business.
🔹 NAP Consistency – Ensure your business name, address, and phone number are identical across all platforms.
🔹 Engagement Metrics – Customer interactions (clicks, calls, and direction requests) signal popularity.
🔹 Citations in Local Directories – Listings on platforms like Yelp, Yellow Pages, and industry-specific directories improve trustworthiness.
🔹 Website SEO & Backlinks – A well-optimized website linked to your Google Business Profile strengthens credibility.
By using our service, you will be optimizing these factors, rank higher in Google’s local Map Pack and attract more customers!
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